FAQ - Shipping Policy

Shipping overseas from Singapore will require a delivery charge. Shipping costs are based on the weight of your order and the delivery method. The charges will be calculated at the checkout page. Additional shipping charges may apply to remote areas or for large or heavy items.

Note: Tax and customs duties are charged according to the province or territory to which the item is shipped. Some countries charge customs duties for packages which value crosses a certain limit. These are country specific-charges and are payable by the customer during delivery of the shipment. Shipping charges do not include customs duties. Please note this applies to any prevailing import tax in the respective countries.

Within Singapore: As per the information provided by the shipper, the order will arrive in 2-4 working days. Please note that working days do not include weekends and public holidays.

Outside Singapore: All shipments are sent using one of our reputed courier agencies. We are not able to predict delivery times accurately for international shipments as it would depend on the time taken for customs clearance in the destination country. We will provide you with a tracking number to track your shipment online.

Delivery times may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. As we offer a variety of delivery options for customers, please check with their respective websites on each individual courier's delivery timing and policies.

Depending on the courier that you picked during checkout, your package may get a limited delivery attempt before it will be returned to us. In the event of a package being returned due to failed delivery, re-delivery fees will be charged to the customer according to the delivery options chosen.